Frequently asked questions
Do you still have questions about our writing service? We have shared some of our most frequently asked questions to help you out!
What payment methods do you accept?
You can pay by card (Visa, Mastercard)Also, you can replenish the wallet in your personal account and pay with it.
What do I do if I am not satisfied with the delivered paper?
In a situation where a revision for a project is required, you are most welcome to make a request for one via the “Files” list of your “ Order Page” by sending detailed comments on what you would like revised as well as the exact time frame for completion of such a revision. If your project requires significant alterations, then a fee for re-writing the paper will be issued depending on the paper’s complexity as well as the time issued for completion.
What if you are late with the delivery?
In a situation where a deadline has been missed, it is important to quickly notify our Customer Support Representatives and explain the details.
Given such a situation, your case will be thoroughly examined by our representatives and adequate options will be presented to you. If the missed deadline was due to the writer’s actions or the customer’s own fault, then you must arrange for a new deadline. If the delivery of your order is delayed due to an error on our path, then the original price of the paper will be recalculated and a refund, if any will be made. If in light of a revision which has been requested by you, there is any failure to meet your order deadline, or due to the failure on your path to provide full details from the very beginning of your order request, then please we implore you to bear with us and trust us to complete the work properly. A new deadline will need to be agreed upon.
How will I receive the completed paper?
On completion of your project, you will be notified via email and/or phone. You will be required to log into your account at essaysandclasses.com to accept the preview version of your paper in order to receive a completed copy.
Do you store pre-written works and if so, for which purposes?
No. Our policy on pre-written papers is one that we take very seriously. If there is a reason for you to believe that your paper was pre-written, please you should have our Customer Support Representatives notified and we will thoroughly have the matter investigated. If the paper shows evidence of having been pre-written, then you will be issued a 100% refund.
Are your works plagiarism-free?
Yes. All our works are 100% original and properly cited according to your instructions. In order to ensure that there is no unsanctioned copying of the text in your paper, we use our partner’s website where we check all our projects for plagiarism. You can be sure our Plagiarism Free Guarantee is not something we take lightly and we will do all we can to maintain your trust and loyalty.